WHEN IS A CONSUMER ENTITLED TO A REFUND?
Despite tough economic circumstances amidst the COVID-19 pandemic, shops continue to advertise big sales, discounts, and promotional offers. Whether it is Black Friday, Boxing Day, or just an end-of-season sale, there seems to always be a reason for a sale. The question that the consumer may have is: What if I buy something, on a sale or otherwise, and later change my […]
THE CONSUMER’S RIGHTS UNDER THE CONSUMER PROTECTION ACT
Can a consumer take you, the service provider, to court because they did not understand some of the terms and conditions of your signed contract? Beware, the answer is Yes! From April 2011 the Consumer Protection Act came into full effect with the result that it is now against the law to use difficult-to-understand language […]